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Reviews, Testimonials & Recommendations from Passion For Cruises Customers

Steve & his team have a wealth of experience in the travel industry which has spanned over a period of 36 years.

Independent advice combined with great value and the highest commitment to customer service have been pivotal factors in the success of the operation.

We not only try to make your dream holiday happen but we always strive to deliver a superb customer service journey.

I recently booked a trip with Luke which went great (though the ship tossed and turned in the bad weather!) and I have had previous bookings with you and now have had dialogue with Jackie too.

It makes a huge difference having a competent team dealing with my multiple queries.

That is why I can confidently say your set up is a brilliant organisation.

Glad I found it…

Fiona Farrell

25 October 2019 - Silversea

Passion for Cruises vast experience and in depth knowledge has always ensured that we have a most enjoyable holiday. We can't wait for the next one.

Mr Huw James

18 February 2017 P&O Cruises, Ship: Azura

I would like to compliment a member of staff. LUKE

I have been chatting with Luke over this booking for a few days, on differing issues with the itinerary.
I would like to compliment Luke on his exemplary professionalism, patience and knowledge.
Every query & request, he fully answered, satisfying me, the client.
Nothing was too much trouble ..
Luke was never rushed in his manner, & it was obvious ,he was also there to satisfy his customers.
I am now a Passion for singles convert, thanks solely to the wonderful service provided by Luke.

Thanking him,
Bertie Woolsey

29 November 2016 MSC Cruises, MSC Musica

"I was upgraded from a balcony to a suite which was amazing."

Victoria Brown

26 October 2016 Azamara Club Cruises, Ship: Azamara

"An excellent experience from start to finish and that includes the pre-cruise arrangements made by Passion for Cruises."

Margaret Baker

26 September 2016 Voyages of Discovery, Ship: Voyager

"We would like to thank everyone at Passion for Cruises for all their help and friendliness. Thanks once again Steve and staff."

Ken & Damaris Roden

22 July 2016 P&O Cruises, Ship: Ventura

Our first cruise was excellent. Can't wait to book our next one. We loved every minute of it.

Thank you to everyone that made it so lovely.
Lorraine Daws
25 April 2015, P&O Cruises, Ventura

Dear Steve and the team at Passion

Many thanks for all your help and service. I had a great and wonderful time.

Overall very impressed and excellent attitude and service from MSC

Can't wait for the next one!
Vivien Gray

27 March 2015, MSC Poesia, Brazil to Italy

Hi Steve and Luke,

Just a line to thank you for the cruise arranged aboard the 'MSC Fantasia', and the amazing amount of people I met from all over the UK, who had booked through you, some of whom became very good friends!

Will be looking to cruise again later this year, possibly as a couple? So will be on the lookout for a good Balcony deal!!

Thanks once again
Michael P.
December 2014, MSC Fantasia


Just a brief email to let you know that we thoroughly enjoyed our first cruise. The ship, Celebrity Eclipse, was excellent as were the crew and the people we met. The North Sea was very calm there and back and the transfers to and from Southampton went very well.

The package you arranged for us could not have suited us better, for a first cruise, and we were not the only first-timers who loved the ship and the whole experience.

Mike and Jane Kirwan
August 2014, Celebrity Eclipse


Many thanks for your assistance in arranging our recent Norwegian fjords cruise. Sylvia and John Woods, my wife Valerie and I would like to thank you for the aid you gave us. We had a great two weeks, the weather was superb and all went smoothly to plan.

David McDermott
July 2014, P&O Cruises - Oriana

Hello Steve, I have just returned from from a cruise arranged by yourselves on the Holland American ship Noordam called Mediterranean Dream for 11 days from Venice. All your arrangements were spot on, no complications at all which was great!

The ship was the same, the crew, the cabin staff, the waiters and entertainers were all excellent and we could not fault them in any way! The ship itself was spotless, they were cleaning everywhere all the the time! The food was perfect with a great choice at every sitting!

This was my 11th cruise in the past 18 months and it was the best one I have had without any reservation and I would like to thank you and your colleagues for all your help with the arrangements.

Sincerely, C.R. RENOUF
June 2014, Noordam

Hi everybody.

Had a fantastic time on the cruise you booked for me.

Can you please keep me informed of any cruises with no single supplement round about April/May 2015.

Many thanks,
Allan Bobbett, April 2014, MSC Opera


Just wanted to let you know we had a great time on our cruise and would go on another one for sure. Your advice on ports beforehand was invaluable and we wanted to thank you for your first class service and attention to us not only while making the booking but also afterwards. Service is really important to us when making any purchase and we would recommend you to anyone we know.

Amba - 3rd May 2014, Holland America

Niuew Amsterdam

Just back from my cruise and thought I would give some feedback.

Had a great time excellent ship, itinerary, entertainment. I must admit I was a bit nervous about travelling alone but Royal Caribbean were very good with solo travellers I made lots of new friends in the first few days via their special events for solos.

My stateroom was wonderful the Brilliance has recently been modified and my room was one of the new ones. Huge window and in a quiet corridor next to the guest services desk and the Bar!

I will definitely book with you again thanks for arranging.

Kind regards

Avril Llewellyn - April 2014

Dear Luke,

Thought I'd drop you an email to say Thank You for arranging a 12 day QM2 cruise to the Canary Islands.

Everything went smoothly, great ship, great luxury cabin with balcony (and no restriction on view), all at an affordable price. An enjoyable holiday.

Best wishes,

Brian Hall - November 2013 - Queen Mary 2

The cruise was spectacular as you promised it would be - STUNNING ship as you said. The crew were FANTASTIC people and the ports were beautiful. Returned yesterday and with jet lag recovery I should be back to my normal self really soon.

Thanks once again Steve. And I will be definitely without fail this year, not too far away making future bookings with you. I will let you know the month I wish to travel next.


Deb Gorrie - November 2013, MSC Poesia

Well, you have done us proud again. We both had a fab time on our recent cruise to the Med.

Just wanted to thank you all for again fixing us up with another memorable holiday.

We are already planning our next years' itinerary which will probably be the Black Sea with Cunard but who knows !!

Anyway many thanks again, will see you soon.

Kindest regards,

Fran & Doug Baker - October 2013, Ventura

I just wanted to say that having just booked two separate cruises with you, that I'm totally delighted to have found Passion For Cruises.

I first used you after seeing an ad in the local Cardiff paper, the price was excellent and I thought maybe it was too good to be true.

But after speaking with Steve I was blown away by the knowledgeable expertise and top class service offered locally.

Such was my impression, followed up by telephone contact, it makes you feel this company will go the extra mile to help. It's made me realise here was the gem I'd been seeking for so long. I was looking for service coupled with excellent deals - I got both with this company and would recommend them to any would-be travellers who want the best prices and service.

My best to Steve and all the staff.

Christine and Billy Foulkes - October 2013

We've just come back from the cruise and I want to tell you how happy we've been. We enjoyed every second on and off the ship. We dealt only with professionals throughout. From food to cleanliness, from security to shows, from drinks to excursions we had a 5* holiday. For me and my wife Laura it was the greatest experience of our life and for Flavian and Antonella, the best honeymoon possible and we want to thank you for this beautiful adventure.

Mr Anghel - MSC Presioza - September 2013

Just wanted to thank you for your great service, when booking our QM2 cruise in August. Could you please send us your weekly newsletter.

Mrs Larner - Cunard - August 2013

To you all at Passion For Cruises

Myself & Jennifer and my friend's Brown & Goldsmith not forgetting Susan.
We had a great flight with Thomas Cook a great Holiday with PO Cruises.
Straight of the Plane in Barbados into coaches taken to the ship.
Suitcases followed later.
Very happy booking with you and we will use you again in the future.

Thanks to you all,
Bill Tomkins

11 March 2013, P&O Cruises, Ventura

Dear Steve

Hope you've managed to have a good break - maybe you've even booked one of your own excellent holidays !

Anyway, just wanted to say that the recent cruise on MSC Splendida, complete with its all-inclusive package, was a most terrific holiday anyway, & probably, since I made v. good use of said package, the best value holiday I can recall.

So, many thanks indeed for making all the arrangements painlessly, and do, please, keep me up to speed with any singles cruise/trip that looks remotely similar in value during the autumn, winter, perhaps even latish spring in 2013 - for which New Year all good wishes to you and colleagues at the agency.

Cheers for now.

To Cartwright Travel

Many thanks for arranging our recent holidays everything went without a hitch, excellent service from yourselves, and the hotels we stayed at were excellent. Would be happy to recommend Cartwright Travel for its service and advice to all discerning holiday-makers.
Best wishes,

Brian Jenkins

Steve Cartwright has been organising and booking our holidays and travel arrangements for the past 30 years, and he has always given very sound advice and been very thorough.

His knowledge of the travel industry is second to none and this is why we have never hesitated to recommend him to others, as he will always give time to make sure that whatever type of holiday you want he will find the one to suit your needs.

People who have used Steve always have been more than satisfied, stating that it is good to find someone who is patient enough to go through information and check for the best option.

Steve Cartwright has been in Rhiwbina since 1978 at first in the Village and now in Heol Llanishen Fach, so he is truly a local agent and is reliable and trustworthy and should be supported, I wouldnt hesitate in recommending him.

Shirley M Tucker MBE

Cartwright Travel has for many years provided us with a superb service from booking a package holiday to organising complicated multi-country trips. You have arranged flights,hotels and all the necessary extras eg taxis and visas. Your advice has always been invaluable. Wouldn't dream of using anyone else as we like being treated as individuals not just another number.
Thank you for many excellent holidays.

Doug and Gill Sutherland