Welcome to the Passion For Cruises website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy and/or disclaimer govern Passion For Cruises relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Passion For Cruises’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Passion For Cruises Ltd, Cedar House, Greenwood Close, Cardiff Gate Business Park, Cardiff, CF23 8RD. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website uses cookies to monitor browsing preferences. By using this website, you agree for us to use any personal information required by third parties.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, content, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
 
 

Payment/Refunds

You will be required to pay a deposit or make full payment for your booking at the time of booking. Where you only pay a deposit you must pay the full balance by the balance due date notified to you. If full payment is not received by the balance due date, we will notify the Organiser who may cancel your booking and charge the cancellation fees set out in their Terms and Conditions.

All payments we collect from our customers are done so in our capacity as a retail agent and are therefore promptly forwarded to the Organiser. As referenced above (see Contract), it is the Organiser that you enter into a contract with for the provision of the Cruise/Holiday. As such, it is the Organiser who holds the money you pay in respect of the holiday. In the event that a refund is due to you, please note that it is the Organiser who holds your money and whose responsibility it is to return it to you. As your Agent, we will liaise with the Organiser on your behalf and upon those monies being returned to us, we will forward those monies to you without undue delay.

PASSION FOR CRUISES IS OWNED BY
THE CARTWRIGHT TRAVEL GROUP

Cartwright Travel is a member of the Global Travel Group No. S3568.

Where you see this symbol, your payment is protected by The Global Travel Group Ltd’s Client Account and is not available for use by the Agent.

All your payments are made to The Global Travel Group Ltd Client Account and are held there until payment is due to the Operator.

In the unlikely event of the failure of the package Organiser, your money is safe and secure in the Client Account. The Global Travel Group Ltd will assist you in finding suitable alternative travel arrangements or if appropriate, to obtain a refund.

To ensure your money is protected make your payments to The Global Travel Group Ltd Client Account.